Chief of Staff

About the role

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

By catering to both consumers and enterprises, we’re powering a new, open entertainment ecosystem where fans have effortless access to experiences, and teams, venues, and shows have seamless access to their audiences. Because everyone should expect more from ticketing.

We're looking for a Chief of Staff to partner closely with our co-founder and CEO, Jack, helping drive key strategic priorities, lead cross-functional initiatives, and take ownership of high-impact responsibilities across the business.

You'll work side-by-side with Jack and our exec team on a daily basis, tackling key issues that are facing SeatGeek and finding new ways to improve and grow the company.

SeatGeek is an unusual company. And within it, this is an unusual role, one with unprecedented breadth. You’ll be asked to work with dozens of diverse areas of the business. Your responsibilities will change on a weekly basis. We can promise you it will be intense, difficult, and that you will be pushed…but that you will learn a tremendous amount and never be bored.

What you'll do

Work with leaders across the company to set, align, and track company goals

Prepare presentation material for management and board meetings

Project-manage cross-team initiatives

Operationalize new areas of SeatGeek's business

Monitor the status of key company projects, push forward said projects

Diligence new opportunities

Work closely with Jack on all critical issues SeatGeek faces

What you have

7+ years in management consulting, strategy, senior business operations, or a chief of staff role at a high-growth company

2+ years in a role owning client or executive relationships

Experience leading senior executives to decisions: preparing the discussion, running the room, and making sure the decision sticks, not just presenting or taking notes

Sound judgment. You can make a call your executive would stand behind, and you know which calls aren’t yours to make

Influence without authority. You bring senior, long-tenured leaders around to a direction, and you’re candid enough to push back when you disagree

Intellectual horsepower and curiosity. You dig into any problem, ask sharp questions, and keep going until you get to the answer

Quantitative and structured. You’re comfortable with financials, metrics, and data, can build or pressure-test a model, and land on a recommendation, not a list of options

Clear, concise writing and speaking, tailored to your audience

Discretion with sensitive board, compensation, org, and M&A information

No ego. Entrepreneurial and scrappy, equally happy in a board deck, a data pull, or a messy cross-team problem

Calm and fast under pressure, with good judgment about what needs polish and what needs to get done today

Nice to have

Experience as a chief of staff to a founder-CEO

Background in marketplaces, multi-sided platforms, payments, or ticketing and live events

Perks

Equity stake

Discretionary annual bonus

Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely

A WFH stipend to support your home office setup

Unlimited PTO

Up to 16 weeks of fully-paid family leave

401(k) matching

Student loan matching program

Health, vision, dental, and life insurance

Up to $25k towards family building, reproductive health services and Gender-affirming care

$500 per year for wellness expenses

Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical

$360 per quarter to spend on tickets to live events

Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $225,000 - $281,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!